At 89atm, we understand that your personal information is valuable and deserves the highest level of protection. This Privacy Policy explains in plain terms exactly what data 89atm collects from players across Pakistan — from Karachi to Islamabad — how that data is used, how long it is retained, who it may be shared with, and what rights you hold over your own information. We encourage every registered and prospective 89atm player to read this document carefully before creating an account.
Six core commitments that underpin the 89atm approach to data privacy. The full legal text in the sections below governs in all cases.
All personal data stored by 89atm — including your CNIC details, payment method identifiers, and account credentials — is encrypted at rest using industry-standard AES-256 encryption. Your data is never stored in plain text on our servers.
89atm does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is used exclusively to operate your account, process transactions, and comply with our licensing obligations.
You have the right to access, correct, or request deletion of your personal data held by 89atm at any time, subject to our legal retention obligations. Submit a data request via our 24/7 live chat support and we will respond within 30 days.
Payment data for JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast transactions is processed through PCI-DSS compliant payment gateways. 89atm does not store full card numbers or mobile wallet PINs on its own infrastructure.
89atm uses cookies strictly for session management, fraud prevention, and platform performance analytics. We do not use third-party advertising cookies that track your activity across other websites. You can manage cookie preferences through your browser settings.
89atm operates under international gaming licence oversight. Our data handling practices are aligned with applicable data protection regulations and the requirements of our licensing authority, ensuring your information is processed lawfully and transparently.
1.1 Identity of the Data Controller. 89atm (referred to throughout this Privacy Policy as "89atm", "we", "us", or "our") is the operator of the online casino and sports betting platform accessible at https://89atm.bet. 89atm operates under an international gaming licence and is the data controller responsible for the personal information collected through the 89atm Platform.
1.2 Scope of This Policy. This Privacy Policy applies to all personal data processed by 89atm in connection with the operation of the 89atm Platform, including data collected during account registration, identity verification (KYC), financial transactions, gameplay activity, customer support interactions, and marketing communications. It applies to all players who access the Platform from Pakistan and any other jurisdiction where the Platform is made available.
1.3 Relationship to Other Policies. This Privacy Policy should be read alongside the 89atm Terms & Conditions and Responsible Gaming Policy, which together form the complete set of agreements governing your use of the 89atm Platform.
2.1 Registration Data. When you create an 89atm account, we collect the following personal information to establish and administer your player account:
2.2 Identity Verification (KYC) Data. In fulfilment of our licensing and anti-money laundering obligations, we collect copies of identity documents submitted during KYC verification, including:
2.3 Financial Transaction Data. 89atm records all financial transactions associated with your account, including deposit amounts and timestamps, withdrawal requests and processing records, payment method identifiers (such as JazzCash mobile number or HBL account reference), bonus credits and wagering activity, and account balance history.
2.4 Gameplay and Betting Data. We collect data relating to your gaming and betting activity on the Platform, including games played, bet amounts, outcomes, session durations, responsible gaming tool settings (deposit limits, self-exclusion), and device and browser information used during gaming sessions.
2.5 Communications Data. When you contact 89atm customer support via live chat or email, we retain records of those communications including the content of messages, timestamps, and the nature of any query or complaint raised.
Sensitive Data: 89atm does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where a player voluntarily discloses such information in the context of a responsible gaming self-exclusion request or a support query.
3.1 Directly From You. The majority of personal data processed by 89atm is collected directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, use a responsible gaming tool, or contact our customer support team.
3.2 Automatically Through Platform Use. When you access and use the 89atm Platform, certain technical data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device type and operating system, browser type and version, pages visited and navigation patterns within the Platform, session start and end times, and referring URL where applicable.
3.3 From Third-Party Service Providers. 89atm may receive data about you from third-party service providers that we engage in connection with operating the Platform, including:
89atm uses the personal data it collects for the following purposes. For each purpose, the applicable legal basis is identified in Section 5 below.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, device data | Contract performance |
| Identity and age verification (KYC) | KYC documents, registration data | Legal obligation |
| Processing deposits and withdrawals | Financial transaction data, KYC data | Contract performance |
| Fraud detection and prevention | Transaction data, device data, gameplay data | Legitimate interest |
| Anti-money laundering compliance | KYC data, financial transaction data | Legal obligation |
| Responsible gaming monitoring | Gameplay data, account settings | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Communications data, account data | Contract performance / Legitimate interest |
| Platform improvement and analytics | Gameplay data, device data, session data | Legitimate interest |
| Marketing communications (where consented) | Registration data, gameplay preferences | Consent |
| Regulatory reporting and audit | All categories as required | Legal obligation |
89atm will not use your personal data for any purpose that is incompatible with those listed above without first notifying you and, where required, obtaining your consent.
89atm processes personal data in reliance on the following legal bases:
6.1 When We Share Data. 89atm does not sell your personal data. We share personal data with third parties only in the circumstances described below, and only to the extent necessary for the relevant purpose:
No Third-Party Marketing: 89atm does not share your personal data with any third party for that party's own direct marketing purposes without your explicit prior consent.
7.1 General Retention Principle. 89atm retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce our agreements with players.
7.2 Retention Periods. The following indicative retention periods apply to the main categories of personal data processed by 89atm:
7.3 Deletion. Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with 89atm's data disposal procedures. Where data has been anonymised, the anonymised dataset may be retained indefinitely for analytical purposes.
8.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. 89atm uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate the Platform, maintain your login session, prevent fraud, and analyse how players use the Platform.
8.2 Categories of Cookies Used by 89atm.
8.3 Managing Cookies. You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your 89atm account and accessing real-money gaming services. Instructions for managing cookies in popular browsers are available through each browser provider's help documentation.
No Advertising Cookies: 89atm does not place third-party advertising or retargeting cookies on your device. We do not participate in cross-site behavioural advertising networks.
9.1 Security Measures. 89atm implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 Data Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 89atm will take immediate steps to contain the breach, assess its scope and impact, and notify affected players and relevant authorities in accordance with applicable legal requirements. Notifications will be issued without undue delay via registered email addresses.
9.3 Your Responsibility. While 89atm takes its security obligations seriously, the security of your account also depends on you maintaining the confidentiality of your login credentials. You must use a strong, unique password for your 89atm account and must not share your credentials with any third party. If you suspect your account has been compromised, contact 89atm customer support immediately via live chat.
Subject to applicable legal limitations and our obligations under gaming licensing regulations, 89atm players hold the following data protection rights with respect to their personal data:
To exercise any of the above rights, please contact the 89atm customer support team via live chat, available 24 hours a day, 7 days a week, or by email at [email protected]. We may need to verify your identity before processing your request.
Response Timeframe: 89atm will acknowledge all data rights requests within 5 business days and will issue a substantive response within 30 calendar days. Where a request is complex or involves a high volume of data, we may extend the response period by a further 30 days, in which case we will notify you of the extension and the reason for it.
11.1 Minimum Age Policy. The 89atm Platform is strictly for adults. The minimum age to register an account and access any real-money gaming or betting service on the 89atm Platform is 21 years. 89atm does not knowingly collect personal data from individuals under the age of 21.
11.2 Age Verification. 89atm verifies the age of all registered players as part of the KYC process. Any account found to belong to a player under the age of 21 will be immediately suspended, all real-money balances returned to the originating payment method, and the personal data associated with that account deleted in accordance with applicable law.
11.3 Parental Controls. Parents and guardians who are concerned about underage access to online gambling platforms are strongly encouraged to use parental control software and to monitor their children's online activity. 89atm supports the use of third-party filtering tools that can be configured to block access to online gaming and betting websites.
If you believe a minor has registered on 89atm, please contact our customer support team immediately via live chat. We will investigate and act on all such reports within 24 hours.
12.1 Cross-Border Processing. As an internationally licensed gaming operator, 89atm may process or store your personal data on servers located outside of Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that applicable in Pakistan, 89atm will implement appropriate safeguards to ensure your data remains protected in accordance with the principles set out in this Privacy Policy.
12.2 Safeguards for International Transfers. Appropriate safeguards for international transfers may include contractual data protection clauses incorporated into agreements with overseas service providers, binding corporate rules where applicable, or reliance on adequacy decisions by relevant supervisory authorities. Details of the specific safeguards in place for any particular international transfer are available upon request from our customer support team.
12.3 Third-Party Processors. All third-party processors engaged by 89atm to process personal data — whether in Pakistan or overseas — are required to process that data only on 89atm's documented instructions and to implement security measures that meet or exceed the standards described in Section 9 of this Policy.
13.1 Right to Update. 89atm reserves the right to update, amend, or replace this Privacy Policy at any time. Updates may be made to reflect changes in applicable data protection law, our licensing obligations, the services we offer, or our data processing practices.
13.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way we process your data — 89atm will notify you via your registered email address and by displaying a prominent notice on the Platform prior to the changes taking effect. The effective date at the top of this document will be updated to reflect the date of any revision.
13.3 Continued Use as Acceptance. Your continued use of the 89atm Platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should close your account by contacting customer support and cease using the Platform.
14.1 Data Privacy Queries. If you have any questions, concerns, or complaints relating to this Privacy Policy, the way 89atm processes your personal data, or the exercise of your data protection rights, please contact our customer support team using any of the following channels:
14.2 Complaints. If you are not satisfied with 89atm's response to a privacy query or data rights request, you have the right to escalate your complaint to the independent dispute resolution body specified under our international gaming licence, or to the relevant data protection supervisory authority in your jurisdiction. Contact details for the applicable supervisory authority are available upon request from our customer support team.
Response Commitment: All privacy-related enquiries received at [email protected] will be acknowledged within 48 hours and responded to in full within 30 calendar days of receipt.
Your personal data is protected under 89atm's strict privacy framework. Join thousands of Pakistani players from Karachi, Lahore, and Islamabad who trust 89atm for secure cricket betting, live casino, and slots — all with JazzCash and EasyPaisa banking. 21+ only.