Player Wellbeing

Responsible Gaming
at 89atm

Gaming at 89atm is meant to be entertainment — a bit of thrill on a PSL match day, some fun on the slots after work, or a relaxed fishing game session on a Sunday afternoon. For the vast majority of our players in Karachi, Lahore, Islamabad, and across Pakistan, it stays exactly that. But 89atm also recognises that for some people, gambling can stop being fun and start causing harm. This page outlines everything 89atm does to keep gaming safe — and what tools are in your hands to stay in control.

21+ Only Strictly enforced on all accounts
Self-Exclusion Available Temporary or permanent, 24/7
Support Always On Live chat, 24 hours a day
21+

Strict Minimum Age Policy — 21 Years and Above Only

89atm enforces a hard minimum age of 21 years for all registered players, without exception. Every account undergoes identity and age verification through our KYC process before any real-money gaming or betting activity is permitted. Any account found to belong to a player under 21 will be immediately suspended, all balances returned, and the account permanently closed. If you are a parent or guardian in Pakistan and suspect a minor has accessed 89atm, please contact our support team via live chat immediately — we will act within 24 hours.

What Does Responsible Gaming Mean at 89atm?

Responsible gaming is the principle that gambling should always remain a form of entertainment — something done within your means, on your own terms, with full awareness of the risks involved. At 89atm, responsible gaming is not a tick-box exercise. It is built into the platform at every level, from how accounts are verified to the tools available in your account dashboard.

We want every player from Faisalabad betting on a T20 match to a player in Lahore spinning the slots on a Friday evening to make informed, conscious choices about how much time and money they spend on 89atm. That means being honest about what gambling is — a form of paid entertainment with a statistical house edge — and making sure players never spend more than they can comfortably afford to lose.

89atm operates under international gaming licence oversight. Our responsible gaming framework is shaped by the requirements of that licence and reflects globally recognised standards for player protection, including mandatory age verification, self-exclusion programmes, and player activity monitoring.

Golden Rule: Gambling should never be used as a way to make money, recover losses, or solve financial problems. If it ever starts to feel that way, the tools on this page are here for you.

Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your 89atm account settings. Once set, limits can only be reduced immediately — increases require a 7-day cooling-off period.

Reality Checks

Enable timed session reminders that pop up at intervals you choose — 30 minutes, 1 hour, or 2 hours — to remind you how long you have been playing and how much you have spent.

Cool-Off Periods

Take a short break from 89atm for 24 hours, 48 hours, or up to 30 days without fully closing your account. Your account resumes automatically once the period ends.

Self-Exclusion

Request a self-exclusion of 6 months, 1 year, 3 years, or permanent closure. During exclusion, your account is locked and you will be removed from all marketing communications.

Your Responsible Gaming Toolkit

89atm puts control firmly in your hands. Every tool below is available directly from your account dashboard and can be activated instantly — no waiting, no admin delays.

Deposit Limit Controls

Choose a maximum deposit amount per day, per week, or per calendar month. The limit applies across all payment methods — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast — so there is no way around it by switching channels. Reducing a limit takes effect immediately. Requesting an increase triggers a mandatory 7-day review window so you have time to reconsider.

Instant Activation
Session Time Limits

Set a maximum session duration per day. Once your session limit is reached, 89atm will automatically log you out and prevent re-login until the following calendar day. This is particularly useful if you find yourself losing track of time during late-night cricket betting sessions or extended slot play.

Daily Reset
Reality Check Reminders

Timed on-screen prompts appear at regular intervals during your gaming session, displaying how long you have been playing, your net win or loss for the session, and a prompt to continue or exit. Reminders can be set from every 15 minutes up to every 2 hours and are available across all 89atm game categories including cricket, slots, live casino, and fishing games.

Stay Aware
Cool-Off / Short Break

Need a breather without permanently closing your account? A cool-off period lets you pause your 89atm account for a set duration — 1 day, 7 days, or 30 days. During this time you cannot log in, deposit, or place bets. Your account balance is preserved and the account automatically reopens at the end of the period unless you extend or upgrade to self-exclusion.

Up to 30 Days
Self-Exclusion Programme

Self-exclusion is a more serious commitment for players who feel they need a longer or indefinite break from gambling. 89atm offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure. Once activated, the exclusion cannot be reversed before the chosen period expires. You are also removed from all promotional emails and SMS communications for the duration. This is the most powerful responsible gaming tool available on 89atm.

6 Months to Permanent
Account Activity Statement

At any time you can request a full activity statement from your 89atm account dashboard or via customer support. The statement shows your complete deposit, withdrawal, betting, and gaming history over any specified period, with a running net balance. Reviewing your activity statement regularly is one of the simplest ways to stay honest with yourself about your gambling habits.

Full History Access

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often hard to recognise from the inside. Below are some of the most common warning signs that gambling may be moving from entertainment to a problem. Be honest with yourself — and remember that recognising a sign is the first step toward addressing it.

Chasing Losses: Continuing to gamble in an attempt to win back money that has already been lost — increasing bet sizes to "get even" faster.

Losing Track of Time: Regularly spending far longer on 89atm than you intended, or gambling when you planned to do something else.

Gambling Beyond Your Means: Using money reserved for bills, rent, groceries, or family expenses in Pakistan to fund gambling sessions.

Hiding Your Gambling: Concealing the amount you gamble or the losses you have incurred from family members or close friends.

Gambling to Cope: Using gambling as a way to escape stress, anxiety, depression, or problems at home or at work rather than as recreation.

Inability to Stop: Feeling restless, irritable, or anxious when you try to cut down or stop gambling, or making repeated unsuccessful attempts to do so.

Quick Self-Check Questionnaire

Answer the questions below honestly. If you answer "Yes" to two or more, we strongly encourage you to use 89atm's self-exclusion tool or speak to a support professional.

1

Have you ever gambled with money that you could not afford to lose — money earmarked for rent, groceries, school fees, or other essential expenses?

2

Have you tried to win back money lost gambling on a previous occasion, placing larger bets than usual to recover losses quickly?

3

Have you ever lied to family members, friends, or colleagues in Pakistan about how much time or money you spend on gambling?

4

Has gambling caused you to neglect work, studies, family responsibilities, or social commitments in the past 12 months?

5

Do you feel restless, irritable, or anxious when you are not gambling, or when you try to reduce or stop gambling?

6

Have you ever borrowed money or sold personal possessions to fund gambling activity?

7

Do you find yourself thinking about gambling frequently during the day, planning your next session, or reliving past wins and losses?

Two or more "Yes" answers? Please contact 89atm customer support via live chat right now to activate self-exclusion, or reach out to a professional support service. There is no shame in asking for help — it is the responsible thing to do.

How to Activate Self-Exclusion on 89atm

Activating self-exclusion on 89atm is straightforward and takes effect immediately. You do not need to explain your reasons, and our support team will handle your request with complete discretion. Follow the steps below to start your self-exclusion.

1
Log In to Your 89atm Account

Visit 89atm Login and sign in with your registered credentials. If you are already logged in, proceed directly to step 2.

2
Navigate to Responsible Gaming Settings

From your account dashboard, click on your profile icon and select "Responsible Gaming" from the dropdown menu. All player protection tools are grouped in this section.

3
Select Self-Exclusion and Choose Your Period

Click "Self-Exclusion", then choose your exclusion period: 6 months, 1 year, 3 years, or permanent. Read the on-screen confirmation carefully before proceeding.

4
Confirm and Submit

Confirm your selection. Your account will be locked immediately. You will receive a confirmation to your registered email address. Any pending withdrawal will be processed to your original payment method.

5
Need Help? Contact Live Chat

If you prefer not to navigate the dashboard, simply open the 89atm live chat at any time — day or night — and tell the support agent you want to self-exclude. They will process the exclusion for you immediately, no questions asked.

Important: Once a self-exclusion is activated, 89atm cannot reverse it before the chosen period has fully elapsed, even if you request it. This is a deliberate safeguard to protect you.

Professional Support Resources

89atm's responsible gaming tools are your first line of defence, but sometimes professional support is the right next step. The organisations below provide confidential, non-judgmental help to people in Pakistan and internationally who are concerned about their gambling habits.

Gamblers Anonymous

A worldwide fellowship of people who share their experience and strength to help others recover from problem gambling. Free, confidential, and available in Pakistan through online meetings. Visit gamblersanonymous.org for meeting schedules and literature.

BeGambleAware

One of the world's leading responsible gambling charities, offering a free National Gambling Helpline, live chat counselling, and self-help resources for players and their families. Available online at begambleaware.org.

GamCare

GamCare provides free information, support, and counselling for anyone affected by problem gambling. Their resources are available in English and are accessible to Pakistani players online. Visit gamcare.org.uk for self-assessment tools and counselling referrals.

Talking to Someone Helps: Research consistently shows that reaching out to a support professional — even just once — significantly improves outcomes for people experiencing gambling-related harm. You do not have to be in crisis to make that call.

Protecting Minors and Underage Players

The 89atm platform is strictly for adults aged 21 and over. We take our obligation to prevent underage gambling extremely seriously and employ multiple layers of protection to enforce this policy.

Mandatory KYC Verification

Every 89atm account must pass KYC verification, including submission of a valid CNIC or passport, before any real-money gaming is permitted. Date of birth is verified against the submitted identity document. Accounts that cannot confirm a player is 21 or older are permanently rejected.

Advice for Parents in Pakistan

If you share a device or computer with children or teenagers in your household, 89atm strongly recommends using parental control software to block access to online gaming and betting sites. Popular tools like Net Nanny, Kaspersky Safe Kids, and Google Family Link are effective and widely available.

Report Underage Access

If you believe a minor under 21 has accessed or registered on 89atm, contact our customer support team immediately via live chat or at [email protected]. All such reports are treated as urgent and will be investigated and resolved within 24 hours.

89atm's Responsible Gaming Pledge

As an internationally licensed gaming operator serving players across Pakistan, 89atm takes its responsible gaming obligations with the utmost seriousness. Our responsible gaming framework is not just a legal requirement — it reflects a genuine commitment to the wellbeing of every player on our platform.

We commit to providing player protection tools that are accessible, functional, and effective. We commit to training our customer support team to identify and respond to signs of problem gambling. We commit to never marketing to players who have self-excluded or who have requested a cool-off period. And we commit to continuously reviewing and improving our responsible gaming practices in line with evolving international standards.

If you ever feel that 89atm's responsible gaming tools are not working as expected, or if you believe our platform has fallen short of our commitments, please contact us. Your feedback directly shapes how we operate.

Responsible Advertising

89atm does not target advertising at vulnerable individuals, minors, or players who have opted out of marketing. Our promotions always include clear terms and responsible gaming messaging.

Player Behaviour Monitoring

Our platform monitors for behavioural patterns associated with problem gambling — such as rapid chasing of losses or sudden large deposit increases — and proactively reaches out to affected players.

Quick Reference: Responsible Gaming at 89atm

Everything you need to know, at a glance:

Minimum age is 21 years — enforced via KYC on every account.

Deposit limits, session limits, and reality checks are available in your account dashboard.

Cool-off periods (1–30 days) and self-exclusion (6 months to permanent) are available 24/7.

Self-excluded players are removed from all 89atm marketing immediately and permanently for the duration.

Live chat support is available 24 hours a day, 7 days a week — including for responsible gaming requests.

89atm operates under international gaming licence oversight and complies with all applicable player protection requirements.

For any responsible gaming query, contact us at [email protected] or via live chat — available around the clock.

Ready to Play Responsibly on 89atm?

89atm is Pakistan's premier gaming platform — and it is built around player safety as much as player enjoyment. Set your limits, know your tools, and enjoy cricket betting, slots, live casino, and fishing games on your own terms.